Terms & Conditions
Terms & Conditions – Voss
Welcome to Voss. By accessing our website and placing an order, you agree to the following Terms & Conditions.
1. General
Voss is a UK-based online fashion store offering curated apparel with reliable delivery across the United Kingdom.
By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
2. Orders & Payment
All orders are confirmed once payment has been successfully processed.
We accept secure online payments through trusted payment providers.
Voss reserves the right to cancel or refuse any order in case of suspected fraud or pricing errors.
3. Shipping
Orders are delivered within 2 to 7 business days, depending on your location within the UK.
While we aim to meet all delivery estimates, Voss is not responsible for delays caused by external factors such as courier disruptions, weather conditions, or unforeseen circumstances.
4. Returns & Refunds
We accept returns within 7 days of delivery if:
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The item is defective
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The wrong item was received
Items must be unused, in original condition, and returned in original packaging.
To initiate a return, please contact us at:
Email: zyviotienda@gmail.com
Refunds will be processed using the original payment method, subject to approval.
5. Liability
Voss is not liable for damages resulting from improper use of our products.
Customers are responsible for providing accurate and up-to-date information when placing orders.
6. Privacy
Your personal data is handled in accordance with our Privacy Policy.
We use customer information solely to process orders and improve your shopping experience.
7. Changes to Terms
Voss reserves the right to update or modify these Terms & Conditions at any time.
We recommend reviewing this page periodically for any changes.
